Shipping Policy

Shipping Policy

At Abiding Paws, we strive to ensure your orders are delivered in a timely and secure manner. Please read our shipping policy below for details on processing times, shipping methods, and delivery expectations.

1. Shipping Locations

  • We currently ship only to addresses within the United States.
  • At this time, we do not offer international shipping.

2. Processing Times

  • Orders are typically processed within 3-5 business days after your payment is confirmed.
  • Custom or personalized items may require additional processing time. Specific timelines will be communicated during the ordering process.

3. Shipping Methods

  • All orders are shipped via reliable carriers such as USPS, UPS, or FedEx.
  • You will receive a confirmation email with tracking information once your order has been shipped.

4. Delivery Times

  • Standard shipping typically takes 3-7 business days after the order has been processed.
  • Delivery times may vary based on your location, weather, or carrier delays.
  • Expedited shipping options are not available at this time.

5. Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
  • Free shipping may be offered on orders over a specific amount during promotions. Details will be available on our homepage or promotional materials.

6. Lost or Delayed Shipments

  • If your order has not arrived within the expected delivery time, please contact us at hello@abidingpaws.com. We will assist you in locating your package.
  • Abiding Paws is not responsible for delays caused by carriers or unforeseen circumstances.

7. Incorrect Addresses

  • Please ensure your shipping address is accurate at checkout. Orders shipped to incorrect addresses provided by the customer cannot be refunded or reshipped.

8. Damaged or Missing Items

  • If your package arrives damaged or with missing items, please contact us within 7 days of delivery at hello@abidingpaws.com. Include your order number and photos of the damaged package or items.

Thank you for choosing Abiding Paws! If you have any questions or need further assistance, please reach out to us at hello@abidingpaws.com.